These Terms & Conditions govern your use of the ace355 platform. Please read them carefully before registering an account or placing any bets or wagers. By accessing ace355, you agree to be bound by these terms in full.
By accessing, registering on, or using the ace355 website and any associated services (collectively, the "Platform"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions ("Terms"), together with the ace355 Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
These Terms apply to all visitors, registered users, and any other persons who access or use the Platform. If you are accessing the Platform on behalf of a third party, you represent and warrant that you have authority to bind that party to these Terms.
ace355 reserves the right to update or modify these Terms at any time. Continued use of the Platform following the publication of any changes constitutes acceptance of those changes. It is your responsibility to review these Terms periodically.
To register and use the ace355 Platform, you must satisfy all of the following eligibility criteria at all times:
ace355 reserves the right to request documentary proof of age and identity at any point. Accounts where age or identity cannot be verified to ace355's satisfaction may be suspended pending verification or closed permanently. Any winnings accrued on an account found to belong to an underage player will be forfeited.
Each individual may hold only one registered account on the ace355 Platform. Opening duplicate or multiple accounts — whether using the same or different personal details, payment methods, or devices — is strictly prohibited and may result in immediate suspension of all associated accounts and forfeiture of any balances held therein.
When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, mobile telephone number, and any other information requested during the registration process. You agree to keep this information updated at all times and to notify ace355 promptly of any changes.
You are solely responsible for maintaining the confidentiality of your account login credentials, including your password and any one-time passcodes. You must not share your credentials with any third party. ace355 shall not be liable for any loss arising from unauthorised access to your account resulting from your failure to maintain credential security.
ace355 may, at its sole discretion and at any time, require you to undergo enhanced Know Your Customer (KYC) verification. This may include submission of a government-issued photo ID (National ID card, passport, or driving licence), proof of address, and/or proof of payment method ownership. Failure to complete requested KYC verification within the timeframe specified by ace355 may result in account restrictions or closure.
All financial transactions on the ace355 Platform are conducted in Bangladeshi Taka (BDT). ace355 supports deposits and withdrawals via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. Additional payment methods may be introduced or removed at ace355's discretion.
Deposits: Deposits made via bKash, Nagad, Rocket, and Upay are credited to your account balance instantly upon confirmation from the payment provider. Bank transfer deposits may be subject to standard banking processing times. The minimum deposit amount is ৳500 unless otherwise stated in a current promotion. ace355 does not charge transaction fees on deposits, though your payment provider may apply their own charges.
Withdrawals: Withdrawal requests are processed by ace355 within the timeframe communicated at the point of request. Withdrawals can only be made to a payment method that has been used for a prior deposit on your account, or to a verified account in your own name. ace355 reserves the right to conduct identity and payment verification checks before processing any withdrawal. The minimum withdrawal amount is ৳1,000 unless otherwise stated.
Withdrawal conditions: Before a withdrawal can be processed, you must have wagered at least the equivalent of your total deposited amount at least once ("1x playthrough"). Bonus funds are subject to separate wagering requirements as described in Section 6. ace355 reserves the right to withhold withdrawals pending the outcome of any investigation into irregular wagering activity or suspected breach of these Terms.
By placing any bet or wager on the ace355 Platform, you acknowledge that you understand the nature of the product you are wagering on and accept the applicable rules for that product. Specific rules for cricket betting, live casino games, slots, and other sports markets are published in the relevant game or product pages and are incorporated into these Terms.
Bet acceptance: ace355 reserves the right to decline or limit any bet at its sole discretion, including but not limited to bets placed at incorrect odds due to technical errors or data feed failures, bets that ace355 believes have been placed with knowledge of information not publicly available at the time of placement, and bets placed in bad faith or as part of coordinated activity designed to exploit the Platform.
Minimum and maximum stakes: Minimum and maximum stake limits apply to all betting markets and are displayed at the point of bet placement. ace355 reserves the right to impose individual account-level stake limits where betting patterns indicate abuse or exploitation of the Platform.
Settlement: Bets are settled in accordance with the official result of the relevant event as determined by the relevant governing body. ace355 will use reasonable endeavours to settle bets promptly following the conclusion of an event but accepts no liability for delays in settlement caused by delayed official result confirmations.
Void bets: A bet may be declared void by ace355 if: the event is cancelled or abandoned; the market is settled in error and subsequently corrected; the bet was placed at manifestly incorrect odds caused by a technical error; or any other circumstance arises where ace355, acting reasonably, determines that voiding the bet is the appropriate outcome. Void bets are returned at the original stake.
ace355 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms published at the time the promotion is offered, which will include wagering requirements, eligible games, time limits, and any other conditions applicable to that promotion.
General bonus conditions that apply to all ace355 promotions unless a specific promotion's terms state otherwise:
ace355 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. Any such changes will not affect bonuses already credited to a player's account where wagering is already in progress.
ace355 takes its responsibility to promote safe gambling seriously. The following tools are available to all registered players directly from their account dashboard:
ace355 enforces a strict 18+ policy. Age verification is conducted at registration and may be repeated at any time. ace355 does not accept wagers from players who have been identified as underage, and will close and report any account found to belong to a minor.
If you are concerned that someone you know may be gambling problematically, we encourage you to contact ace355 support for guidance. ace355 does not solicit or market to individuals who have self-excluded or who have requested to be placed on any exclusion list.
The following actions are strictly prohibited on the ace355 Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and potential legal action:
All content on the ace355 Platform, including but not limited to text, graphics, logos, icons, images, audio and video clips, digital downloads, data compilations, and software, is the property of ace355 or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform or its content without the express written permission of ace355.
Game content provided by third-party studios including Evolution Gaming, Ezugi, Pragmatic Play, NetEnt, Microgaming, and Spribe remains the intellectual property of the respective studio and is subject to that studio's licensing terms.
To the fullest extent permitted by applicable law, ace355 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of, or inability to use, the Platform, including but not limited to:
ace355's total aggregate liability to you under or in connection with these Terms shall not exceed the total amount deposited by you to your ace355 account in the 30 days immediately preceding the event giving rise to the liability.
Nothing in these Terms shall exclude or limit ace355's liability for fraud, fraudulent misrepresentation, death, or personal injury caused by negligence, or any other liability that cannot be excluded or limited under applicable law.
ace355 collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.
ace355 uses your personal data to operate your account, process payments, verify your identity, comply with applicable legal obligations, and communicate relevant promotional offers (where you have not opted out of marketing communications). ace355 does not sell your personal data to unaffiliated third parties.
ace355 implements SSL encryption across the entire Platform to protect data transmitted between your device and our servers. Account passwords are stored in encrypted form. ace355 applies access controls to ensure that personal data is accessible only to staff with a legitimate operational need.
ace355 reserves the right to suspend, restrict, or permanently close your account at any time and without prior notice if:
Upon termination of your account for breach of these Terms, any balance held in your account (including real-money funds and bonus funds) may be forfeited. Where an account is closed for reasons other than breach (e.g., inactivity, voluntary closure, or self-exclusion), the real-money balance will be returned to you via your registered payment method following identity verification.
You may request voluntary closure of your account at any time by contacting ace355 customer support. Voluntary closure requests are processed within 48 hours of receipt.
If you wish to raise a dispute regarding a bet settlement, payment, bonus, or any other matter relating to your ace355 account, you should contact ace355 customer support in the first instance via live chat. ace355 aims to resolve all disputes within 5 business days of receipt of a complete and clearly described complaint.
If your dispute is not resolved to your satisfaction through the customer support process, you may escalate the matter in writing to ace355's disputes resolution team by emailing [email protected] with the subject line "Formal Dispute" and full details of your complaint, your account ID, and any supporting evidence.
ace355 will issue a final written response to all formal disputes within 14 business days of receipt. ace355's decision on disputes relating to the interpretation of these Terms, game rules, and bet settlement is final and binding, except where a legal right of appeal exists under applicable law.
ace355 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, ace355 will notify registered players via the email address or mobile number associated with their account, and/or by displaying a prominent notice on the Platform homepage, at least 7 days before the changes take effect.
Amendments that are required urgently (for example, to address a security vulnerability, comply with a legal requirement, or correct a manifest error) may take effect immediately without prior notice. In such cases, notice will be provided as soon as reasonably practicable after the change has been made.
The most current version of these Terms is always available at /terms-conditions. It is your responsibility to review these Terms periodically. Your continued use of the Platform after any amendment constitutes your acceptance of the revised Terms.
If you have any questions about these Terms & Conditions, wish to raise a dispute, or need to contact ace355 for any other reason, please use the following contact details:
Please include your registered account mobile number and a clear description of your query in all correspondence to ensure a prompt response.
ace355 requires robust identity verification and enforces strict one-account-per-player policies to keep the Platform safe and fair for all registered users across Bangladesh.
All deposits and withdrawals are handled in Bangladeshi Taka via bKash, Nagad, Rocket, and Upay. Funds are processed securely and transparently in accordance with the payment terms set out above.
ace355 settles all bets in accordance with official event results and published game rules. Settlement disputes are handled through a structured, time-bound resolution process.
Every ace355 promotion publishes clear wagering requirements, eligible games, and validity periods. Bonus conditions are applied consistently and without hidden clauses.
Deposit limits, session reminders, cooling-off periods, and self-exclusion tools are available to every player. ace355 enforces the 18+ age requirement rigorously at all stages.
Any dispute can be raised through live chat and escalated to a formal written review. ace355 commits to responding to all formal disputes within 14 business days of receipt.
You have reviewed the Terms & Conditions. ace355 offers cricket betting, live casino tables, and 1,000+ slot titles — all in BDT via bKash and Nagad. For players aged 18 and above only.